OUR COMMITMENT TO YOU
At Olympian Kennels, we stand behind every puppy we offer with an ironclad health guarantee. We understand that bringing a puppy into your family is both an emotional commitment and a significant financial investment. That’s why we’ve built comprehensive protections that demonstrate our confidence in the quality and health of every puppy bearing our name.
When you purchase from Olympian Kennels, you’re not just getting a puppy—you’re getting our promise.
WHAT’S COVERED
Genetic Health Guarantee
Every puppy is guaranteed against life-threatening genetic or hereditary conditions for [2 years] from the date of birth. Covered conditions include but are not limited to:
- Hip and elbow dysplasia (severe cases)
- Heart defects and congenital cardiac conditions
- Liver shunts and congenital organ malformations
- Severe eye defects (cataracts, PRA, etc.)
- Immune system disorders
- Other breed-specific hereditary conditions
If a licensed veterinarian diagnoses a covered genetic condition within the guarantee period, we will work with you to provide appropriate remedy.
Congenital Defect Guarantee
All puppies are guaranteed free from congenital defects that significantly affect quality of life or require extensive medical intervention. This coverage begins from the date of purchase and extends for [1 year].
Initial Health Certification
Every puppy comes with certification from a licensed veterinarian confirming:
- Overall good health at time of placement
- Freedom from parasites and infectious diseases
- Age-appropriate vaccinations completed
- Proper weight and development for age
- No visible defects or concerning conditions
HEALTH DOCUMENTATION PROVIDED
With every puppy, you receive:
✓ Complete Veterinary Health Certificate – Issued within 72 hours of delivery
✓ Vaccination Records – All vaccines administered with dates and types
✓ Deworming Documentation – Treatment dates and medications used
✓ Genetic Testing Results – Parent health clearances (OFA, PennHIP, DNA panels)
✓ Pedigree Documentation – Multi-generation lineage and health histories
✓ Microchip Information – Registration number and transfer paperwork
✓ Care Instructions – Feeding schedule, socialization notes, care recommendations
GUARANTEE TERMS & CONDITIONS
Coverage Period
- Genetic/Hereditary Conditions: [2 years] from date of birth
- Congenital Defects: [1 year] from date of purchase
- Initial Health: [10-14 days] from date of delivery
Requirements for Coverage
To maintain guarantee coverage, you must:
- Veterinary Examination – Have your puppy examined by a licensed veterinarian within 72 hours of receiving your puppy
- Vaccination Schedule – Follow the recommended vaccination and preventative care schedule
- Proper Care – Provide appropriate nutrition, housing, and veterinary care
- Notification – Report any health concerns to Olympian Kennels immediately
- Documentation – Maintain all veterinary records and provide copies when filing a claim
Claim Process
If you suspect a covered condition:
- Contact Us Immediately – Notify Olympian Kennels of the concern as soon as identified
- Veterinary Diagnosis – Obtain written diagnosis from a licensed veterinarian
- Submit Documentation – Provide complete veterinary records, test results, and diagnosis
- Independent Verification – We may require examination by a veterinarian of our choosing (at our expense)
- Resolution – Upon confirmation of covered condition, we’ll provide appropriate remedy
Remedy Options
If a covered condition is confirmed, we will offer one of the following remedies at our discretion:
- Replacement Puppy – A puppy of equal or greater value from our next available litter
- Refund – Partial or full refund of purchase price (return of puppy may be required)
- Medical Reimbursement – Coverage of reasonable veterinary expenses (up to purchase price)
The specific remedy will depend on the nature and severity of the condition, timing of diagnosis, and individual circumstances.
EXCLUSIONS & LIMITATIONS
Our health guarantee does NOT cover:
❌ Injuries or Accidents – Trauma, broken bones, lacerations from accidents
❌ Environmental Conditions – Parasites, infections, or illnesses contracted after delivery
❌ Improper Care – Health issues resulting from neglect, abuse, or inadequate care
❌ Non-Covered Conditions – Minor cosmetic issues, umbilical hernias, undescended testicles (unless severe)
❌ Preventable Diseases – Conditions preventable through recommended vaccinations and care
❌ Normal Variations – Size, weight, color variations from expectations
❌ Behavioral Issues – Temperament, training difficulties, or behavioral problems
❌ Breeding Rights – Guarantee does not extend to breeding quality or show performance
Voiding of Guarantee
The health guarantee becomes void if:
- Puppy is bred, used for breeding, or spayed/neutered before 12 months of age (unless veterinarian-recommended for health reasons)
- Puppy is sold, transferred, or rehomed without our written consent
- Required veterinary examination not completed within 72 hours
- Proper vaccination and preventative care schedule not followed
- Puppy is subjected to abuse, neglect, or improper living conditions
- Buyer fails to notify us of health concerns in a timely manner
WHY OUR GUARANTEE MATTERS
Industry-Leading Protection
Many breeders offer minimal or no health guarantees. We provide comprehensive coverage because we’re confident in the quality of our breeding partners and the health of our puppies.
Transparent Standards
We don’t hide behind vague language or impossible conditions. Our guarantee terms are clear, fair, and designed to actually protect you—not just look good on paper.
Backed by Our Reputation
Every guarantee is backed by Olympian Kennels, not just individual breeders. Our company reputation and continued success depend on honoring our commitments.
Long-Term Partnership
Our guarantee reflects our commitment to your puppy’s lifetime wellbeing. We remain your resource and advocate long after the guarantee period expires.
BEYOND THE GUARANTEE
While our formal guarantee covers specific timeframes and conditions, our commitment to you extends far beyond legal obligations:
Lifetime Support Access
Contact our team anytime with health questions, concerns, or needs for guidance. We’re invested in your dog’s lifelong health and happiness.
Veterinary Network
We can connect you with trusted veterinarians, specialists, and resources in your area when needed.
Health Resources
Access our library of health care guides, nutrition information, and preventative care recommendations.
Emergency Assistance
If your dog faces a health crisis at any age, reach out to us. We’ll do everything we can to help, even beyond guarantee terms.
PREVENTION IS OUR PRIORITY
Our health guarantee exists as a safety net, but our real goal is that you’ll never need to use it. That’s why we:
✓ Partner only with breeders who conduct comprehensive genetic testing
✓ Verify health clearances on all breeding dogs
✓ Ensure proper prenatal care and early puppy development
✓ Provide detailed care instructions and guidance
✓ Screen for temperament and developmental issues
✓ Maintain relationships with top veterinary professionals
We don’t just guarantee health—we engineer it from the start.
FREQUENTLY ASKED QUESTIONS
What if I find a health issue within the first few days?
Contact us immediately. The initial 72-hour veterinary exam is critical for identifying any immediate concerns. If a pre-existing condition is diagnosed within 10-14 days, we’ll work with you to resolve it.
Do I have to return my puppy to get a replacement or refund?
This depends on the severity of the condition and the remedy chosen. For life-threatening genetic conditions requiring euthanasia, return is not necessary. For conditions where the puppy can live a quality life, we may offer medical reimbursement while you keep your puppy.
How long do I have to file a claim?
Claims must be filed within the coverage period (2 years for genetic conditions, 1 year for congenital defects). However, you must notify us of concerns as soon as they’re identified, even if formal diagnosis takes additional time.
What happens if my vet and your vet disagree on diagnosis?
If there’s disagreement between veterinarians, we may request examination by a mutually agreed-upon third-party veterinary specialist whose opinion will be considered final.
Does the guarantee transfer if I rehome my dog?
No, the guarantee is non-transferable and applies only to the original purchaser. If you must rehome your dog, contact us first—we may assist with placement.
Is this guarantee legally enforceable?
Yes. Our guarantee is part of your purchase contract and is legally binding. However, we’ve never had to involve legal action because we honor our commitments and work collaboratively with our clients.
OUR PROMISE
At Olympian Kennels, our word means everything. This health guarantee isn’t fine print designed to protect us—it’s a promise designed to protect you. We stake our reputation on every puppy we offer, and we’ll stand behind that commitment with integrity, transparency, and unwavering support.
Because your peace of mind is worth more than any transaction.